1. Business focus of IT by building emerging IT-based businesses, defend and extend core business in changing competitive environment. Increase productivity and profit contribution.
  2. Key business challenges as achievement of revenue and profit plans, finding new revenue and profit growth for the immediate future through operating efficiencies and shared services and infrastructure.
  3. Key technical challenges as infrastructure complexity, adherence to IT standards, system maintainability, technical coordination across business units and functions, maintenance of shared IT services.
  4. Profit impact of IT function by investing to transform capabilities, reduce costs, and generate immediate-term cash flow, evaluate to replace of complement outdated IT infrastructure, invest to create future high-growth IT-enabled businesses.
  5. Disciplined execution. Task, cooperative, collaborative, and performance orientation, deep technical expertise.
  6. Impose “no excuses” management style.
  7. Corporate involvement as delegate review and monitoring to IT function, review and monitor goals and objectives, identify IT-enabled opportunities, provide teams and funding, address problems in scaling IT infrastructure and operations.
  8. Quality improvement or effectiveness, infrastructure reliability, security, and availability indicators, productivity or efficiency.
  9. Project-based milestones, speed of deployment, learning and insights, cost savings, future options value.
  10. Capital efficient profitable growth, capital new customer or client acquisitions, capital investment efficiency.
  11. Expected net present value. (Anggara)